Privacy Policy

Legal Information

1. Introduction

Flamurmart ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

Personal Information

When you create an account or make a purchase, we collect:

Name and email address
Country of residence
Order history and transaction details

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address and device information
Browser type and operating system
Pages visited and time spent on our site
Referring website or source

3. How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Communicate with you about your purchases
Provide customer support and respond to inquiries
Send order confirmations and delivery notifications
Improve our website and services
Detect and prevent fraud or abuse
Comply with legal obligations

4. Information Sharing

We may share your information with:

Payment processors: cryptocurrency payment providers to process your payments
Service providers: Third parties who assist us in operating our website and delivering services
Legal requirements: When required by law or to protect our rights

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us:

Remember your preferences and settings
Keep you logged in to your account
Analyze website traffic and usage patterns
Improve our website functionality

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

Encryption of data in transit (HTTPS)
Secure storage of passwords using industry-standard hashing
Regular security assessments and updates
Limited access to personal data on a need-to-know basis

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including:

Maintaining your account and order history
Complying with legal and regulatory requirements
Resolving disputes and enforcing our agreements

You may request deletion of your account and personal data at any time by contacting us.

8. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Correct inaccurate or incomplete information
Request deletion of your personal data
Object to or restrict certain processing activities
Request a copy of your data in a portable format
Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.